Position Details Position:

Alarm Monitoring Dispatcher Schedule:

Full-Time Overnight Shift (11:00 PM - 7:00 AM)This position follows a rotating schedule, which includes a combination of weekdays and weekends. Team members should expect to work some weekends as part of the regular rotation.

Starting Pay:

$17.00 per hour What You'll Do Monitor and respond to residential and commercial alarm activations. Notify customers and emergency responders when alarms occur. Answer inbound calls related to alarm activity. Accurately document information while following established procedures. Remain calm, professional, and efficient during emergency situations. Deliver exceptional customer service while protecting the safety of our subscribers. What We're Looking For High School Diploma or GED required. Strong communication and customer service skills. Professional telephone etiquette. Ability to remain calm and make sound decisions in fast-paced situations. Dependable attendance and strong work ethic. Ability to pass a background check and drug screening. No experience required—we provide paid training. Why Join COPS Monitoring? Weekly pay Paid training at your full hourly rate Opportunities for regular pay increases Paid vacation and paid sick time Health, Dental, and Vision Insurance after 90 days 401(k) with up to an 8% company match Annual tuition reimbursement for eligible full-time and part-time employees Advancement opportunities— 96% of our management team began their careers as dispatchers Benefits 401(k) with company match Health Insurance Dental Insurance Vision Insurance Paid Time Off Paid Training Tuition Reimbursement Career Growth Opportunities Work Environment In-person position Office setting Professional call center environment If you're looking for more than just a job and want a career where your reliability, professionalism, and compassion make a real impact, we encourage you to apply today.

Job Type:

Full-Time Work Location:

In Person Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Work Location:

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