A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
Haines City Florida Join Our Team We're looking for a proactive, solution-driven Courier Dispatcher who thrives in a fast-moving, high-energy environment. As a key member of our logistics and operations team, you'll help ensure customers receive the right parts, at the right time, with accuracy and exceptional service. If you enjoy coordinating operations, working with great people, and keeping things running smoothly, you'll be an excellent fit. What You'll Do Route courier drivers to ensure efficient, on-time customer deliveries Schedule core/return pickups and all order pickups/returns Confirm parts are routed to the correct branch or customer Perform PreRoute Recon by verifying invoices with orders in bins (Will Call, COD, delivery addresses, special instructions) Coordinate box truck deliveries with the team as needed Collaborate with the Transfer Coordinator on customer orders going with transfer drivers Resolve route or order-related issues quickly via email or phone Maintain a clean, organized workspace to support daily operations What You Bring 1-3 years of dispatching, courier coordination, routing, or logistics experience Strong knowledge of Central Florida roads and delivery areas Ability to use routing, GPS tracking, or fleet-management tools Clear, confident communication skills High attention to detail when verifying orders or delivery information Calm, resourceful problem-solver General warehouse or parts operations knowledge is a plus Valid driver's license and clean driving record Why You'll Love Working Here We believe people perform at their best when they feel supported, valued, and equipped to grow. Our culture encourages teamwork, initiative, and continuous improvement. Company Benefits Medical, Dental & Vision Insurance Life Insurance & Long-Term Disability 401(k) Retirement Plan with Company Match Paid Time Off (PTO) & Paid Holidays Career Growth & Advancement Opportunities Stable, long-term career environment with a supportive team Schedule Full-time, onsite Standard business hours with flexibility during peak periods What You Bring 1-3 years of dispatching, courier coordination, routing, or logistics experience. Elite Extra dispatching software experience a plus. Strong knowledge of Central Florida roads and delivery areas Ability to use routing, GPS tracking, or fleet-management tools Clear, confident communication skills High attention to detail when verifying orders or delivery information Calm, resourceful problem-solver General warehouse or parts operations knowledge is a plus Valid driver's license and clean driving record Why You'll Love Working Here We believe people perform at their best when they feel supported, valued, and equipped to grow. Our culture encourages teamwork, initiative, and continuous improvement. Company Benefits Medical, Dental & Vision Insurance Life Insurance & Long-Term Disability 401(k) Retirement Plan with Company Match Paid Time Off (PTO) & Paid Holidays Career Growth & Advancement Opportunities Stable, long-term career environment with a supportive team Schedule Full-time, onsite Standard business hours with flexibility during peak periods Orlando Freightliner is so much more than a heavy and medium truck dealership, with an award-winning service and parts center located in Central Florida. We're a company rooted in a commitment to provide
GREAT SERVICE
that delivers premium solutions for your company's commercial vehicle needs, whether it's a Freightliner truck, an Isuzu box truck, or a pre-owned semi-truck. Our commitment to
GREAT SERVICE
does not end with the purchase of your truck or van, it is only the beginning. Employee Benefits at all of The Florida Truck Group Companies Health Insurance Dental Insurance Vision Insurance Life Insurance Long Term Disability Coverage 401K, plus company matching Paid Vacation Paid Sick Days and Holidays Company Paid Uniforms (certain departments) Paid Training and Continuing Education (certain departments)
