School Bus Transportation Dispatcher /

Data Entry Coordinator Pay:

$22.00 per hour

Schedule:

Monday-Friday, 8:00 AM-4:00

PM Employment Type:

Full-Time About the Position We are a family-owned school bus transportation company serving private and charter schools. We are looking for a reliable, organized, and detail-oriented Dispatcher / Data Entry Coordinator to join our team. This position will be responsible for managing daily trip requests, maintaining accurate trip information and calendars, communicating with drivers regarding scheduled field trips, and ensuring that completed trip information is properly documented for billing and dispatch purposes. The ideal candidate has dispatch experience, strong data-entry skills, excellent organization, and strong attention to detail. Responsibilities Trip Requests & Client Emails Monitor and respond to client emails on a daily basis. Review incoming field trip requests and confirm all necessary trip details. Enter confirmed trips accurately into the company calendar. Make sure dates, times, locations, number of buses, and other trip details are accurate and up to date. Make changes to existing field trips when requested and ensure the calendar reflects the most current information. Route emails involving estimates, pricing, or invoice/billing details to the appropriate email folder for management to handle. Calendar & Trip Management Review the daily and upcoming trip calendar to ensure all field trip information is complete and accurate. Monitor changes, cancellations, and updates to scheduled trips. Document the reason for any trip changes in the company system, including who requested the change. Review completed/past trips to ensure driver drop-off/completion times have been entered by dispatch. Identify missing trip information or completion times and communicate with dispatch so records are complete and accurate for billing. Driver Communication & Daily Trip Monitoring Contact drivers scheduled for field trips to confirm they have reported for their assigned trip in a timely manner. Follow up with drivers when necessary to ensure they have arrived and are prepared for their scheduled assignment. Immediately report driver no-shows, late arrivals, or other issues to the Dispatch Manager. Assist in communicating issues to dispatch so a replacement driver or other solution can be arranged promptly when needed. Client Communication All direct client phone communications will be handled by management. When a client calls with a question, concern, or request, the Dispatcher / Data Entry Coordinator will identify the nature of the matter and connect the client directly with management. Maintain professional and courteous communication with clients and drivers at all times. Qualifications Previous dispatch experience preferred Data entry experience required Excellent organizational and time-management skills Strong attention to detail and accuracy Comfortable working with calendars, email, and computer-based systems. Ability to manage multiple requests and priorities throughout the day. Strong written and verbal communication skills. Ability to follow procedures and document changes accurately. Reliable, punctual, and dependable. Transportation, school transportation, logistics, or fleet experience is a plus Bilingual What We Offer $22.00 per hour Monday-Friday, 8:00 AM-4:00 PM Full-time, consistent weekday schedule To Apply Please submit your resume highlighting your previous dispatch, transportation, customer service, and/or data entry experience. Qualified candidates may be contacted for an interview.

Pay:

$22.00 per hour

Work Location:

In person