• FOLLOWING

IS DETAILED INFORMATION ABOUT THE POSITION AND HOW YOU CAN GET READY TO APPLY.

• "Applying" on Indeed will notify OCSO Human Resources and provide you with the specific documentation and pre-employment actions all applicants need to complete .

PLEASE EMAIL QUESTIONS ABOUT THE POSITION OR THE APPLICATION PROCESS TO EMPLOYMENT

@SHERIFF-OKALOOSA.ORG.

WHAT DOES A COMMUNICATIONS DISPATCHER DO?

Are you ready to make a real difference in your community? As a Communications Dispatcher with the Okaloosa County Sheriff's Office, you will play a crucial role in ensuring the safety and well-being of local citizens by responding to emergency calls and coordinating critical resources. Along with the chance to impact lives, you'll enjoy outstanding benefits, including top-tier medical insurance, a comprehensive retirement plan, paid time off, and much more. If you're looking for a rewarding career with a strong support system, apply today to join our dedicated team! $3,000 SIGN-ON BONUS $3,000 sign-on bonus is available after 6 months of continuous full-time employment with two year employment agreement.

WORK SCHEDULE

This position is on the Panama Schedule either 6AM

• 6PM, or 6PM
• 6AM, rotating every 3 months. The Panama schedule is a 12-hour shift work schedule that follows a 2-2-3 pattern. Employees work two days on, followed by two days off, and then three days on. This cycle repeats and includes rotating between day and night shifts.
• WORK 14
• 15 DAYS

EACH MONTH , GOOD WORK/LIFE BALANCE OPPORTUNITY

•

JOB SUMMARY:

The duties of this position require a person to answer regular and 911 phone calls, operate a radio console, demonstrate proficiency in following established Okaloosa County Sheriff's Office communications protocol with personnel in the field, and have the ability to assist the public, deputies and other employees of the Sheriff's Office. Qualified applicants will be required to successfully pass a fingerprint scan, drug screen, call center test, interview, and background investigation.

DUTIES:

Dispatches and monitors the status of deputies on patrol; Answers 911 calls and relays information in a timely manner; Receives non-emergency calls and provides information and/or assistance as quickly as possible; Must have knowledge of jurisdictional boundaries and transfer callers to other jurisdictions as necessary; Must have the ability to prioritize calls and must have the ability to multi-task; Must be able to process information received and ask appropriate follow-up questions; Must be able to handle high stress situations and calm hysterical callers; Monitors radio traffic; Obtains information from deputies for

NCIC/FCIC

checks; Requires regular and predictable attendance; Must be able to cooperatively work with coworkers and general public; Must be able to maintain a constant state of awareness and act in a safe manner; Must have the ability to follow directives and policies of the agency; Performs related duties as necessary.

REQUIRED SKILLS AND ABILITIES

Must be at least 18 years old with a high school diploma or General Education Development Test (GED) with transcript of test results. Valid Florida Driver's License, if required to drive a Sheriff's Office vehicle. Must be able to operate computer, two-way radio, copier, fax and telephone. Must be able to work rotating shifts, weekends, holidays and overtime, scheduled and unscheduled.

NCIC/FCIC

certification and 911 certification required within 6 months of employment.

AUTOMATIC DISQUALIFIERS

The following list will result in an automatic disqualification from the hiring process. Please review this list before starting an application for employment.

• Drug use within the last 12 months (illegal drug use under Federal or State law)
• Misdemeanor conviction (including a plea of nolo contendere) within the last 5 years for any of the following: DUI, Battery (including domestic violence), and/or Theft. Must meet minimum thresholds on CritiCall dispatcher pre-assessment.
• Suspension or revocation of license in the last 3 years
• Felony conviction (or pleads guilty or pleads nolo contendere)
• Misdemeanor involving perjury or false statement (found guilty, pleads guilty, or pleads nolo contendere)
• Dishonorable discharge from the

United States Armed Forces Job Type:

Full-time Pay:

From $53,227.00 per year

Benefits:

401(k) Dental insurance Dependent health insurance coverage Employee assistance program Flexible spending account Health insurance Health savings account Life insurance On-the-job training Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Application Question(s): Do you understand the quarterly rotating Panama schedule requirement discussed in the job posting?

Work Location:

In person