Job Title:

Delivery Service Dispatcher Job Description The Delivery Service Dispatcher supports daily operations by generating cases for billing disputes and coordinating service for CO2 tanks. This role involves logging incoming calls, creating and managing service tickets, scheduling and dispatching service technicians, and assisting with billing issues, gas refills, and equipment safety concerns. The dispatcher ensures accurate data entry, timely follow-up, and clear communication with customers and internal teams. New hires complete a structured training program that includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor to build confidence and proficiency. Responsibilities Log incoming customer calls accurately and promptly in the system. Create and manage service tickets for billing disputes and CO2 tank service requests. Schedule and dispatch service personnel for CO2 tank deliveries, gas refills, and equipment service. Assist customers with billing disputes by generating cases and routing them for resolution. Coordinate logistics for service calls to ensure efficient routing and timely completion. Perform manual order entry for customer requests and service needs. Maintain accurate records of calls, tickets, and service activities. Support equipment safety efforts by documenting and escalating safety-related issues. Communicate clearly and professionally with customers, technicians, and internal teams. Use basic computer navigation and Microsoft Office tools to manage daily tasks. Follow established procedures and training guidelines to ensure consistent service quality. Prioritize tasks and manage time effectively in a fast-paced environment. Collaborate with team members and leadership to resolve issues and improve processes. Essential Skills Customer service experience with a focus on clear and professional communication. Dispatch or logistics coordination experience, including scheduling and routing. Proficiency with manual order entry and clerical tasks. Basic computer literacy and ability to navigate multiple systems. Familiarity with Microsoft Office applications. Strong organizational skills and attention to detail. Ability to work weekends and flexible schedules as required. Effective interpersonal skills to work with customers and internal teams. Ability to learn new systems and processes quickly. Additional Skills & Qualifications Prior experience in a dispatch, logistics, or call center environment. Experience handling billing disputes or customer account issues. Background in order entry or administrative support roles. Comfort working in a structured environment with defined processes and procedures. Interest in long-term growth opportunities and career advancement within a growing organization. Work Environment This position is based onsite in an air-conditioned office environment in Stuart, FL, within a collaborative and supportive team setting. The role offers a comprehensive training program, including three weeks of classroom instruction followed by one week of hands-on training with a supervisor. Multiple full-time schedules are available, including shifts such as 6:00 a.m.-5:00 p.m. and 7:00 a.m.-6:00 p.m., as well as 11:00 a.m.-10:00 p.m., with varying days off that may include weekdays and weekends. The organization promotes a positive work environment with strong leadership, a clear career path, and the potential to move to a first-shift schedule after full-time hire. Team members use computers, Microsoft Office, and internal systems to perform dispatch, order entry, and customer service tasks in a professional office setting. Job Type & Location This is a Contract to Hire position based out of Stuart, FL. Pay and Benefits The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Stuart,FL.

Application Deadline This position is anticipated to close on Jul 24, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.