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Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on Georgia data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$45,313 / year median in Georgia
+8% projected growth
Job Description
Assists Terminal Manager in daily dispatch duties- including planning trucks both inbound and outbound, scheduling delivery appointments where applicable, assisting in assigning carrier loads, assisting in troubleshooting any driver/carrier issues that may come up. Perform administrative functions to include but not limited to, insuring proper paperwork flow, scanning documents, collecting trip envelopes, coordinating shipping documents, ordering of supplies and entering purchase orders. Assist/coordinate in scheduling DOT exams including physicals and drug screens. Enforces worker compliance with established safety rules and regulations and measures to protect safety of employees and customers and security of merchandise, property, and equipment. Will be present for driver interactions with Terminal Manager to include disciplinary action, driver/safety meetings. Will help coordinate driver coaching sessions with Netradyne cameras when Terminal Manager is unavailable. This would also include uploading applicable documents into Idellic. Help monitor ELDs through Transflo and assist drivers with any problems associated with the ELD. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.