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Servpro of Kailua

Receptionist Dispatcher

Pay: $48,880/yr

Posted: 7 weeks ago

Location: Kaneohe, HI (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/4/2026

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Based on Hawaii data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$53,106 / year median in Hawaii

+12% projected growth

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Job Description

SERVPRO of Kailua is hiring a Receptionist-Dispatch Coordinator !

Benefits:

Competitive compensation Superior benefits Paid training Career progression Personal and professional development And more! As the Receptionist- Dispatch Coordinator you will assist with scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment! Key Responsibilities Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team Review and maintain the scheduling software so that appropriate teams are routed accordingly Responsible for maintaining TPA timelines from notification to our crew arriving onsite Perform detailed and accurate data entry Office duties and processing mail Collaborate and assist with other departments, as needed Position Requirements High school diploma/GED (preferred) At least 2 years of customer service and/or office-related experience Prior dispatch experience preferred Must possess excellent verbal and written communication skills with a compassionate, empathetic approach to customer interactions. Ability to multitask and to remain detail orientated Strong organizational and time management skills Knowledge of local geographical area is preferred Must be knowledgeable in relevant computer applications This is a Full time and in office position. The standard schedule is Monday through Friday from 8:00 AM to 5:00 PM Skills/Physical Demands/Competencies This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Pay starts at $22 an hour based on experience Each SERVPRO® Franchise is Independently Owned and Operated.

Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person