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The Workplace Advisors

Dispatcher

Career Insights for Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,783 / year median in Illinois

+5% projected growth

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Job Description

Company:

Cozzi Recycling is a full-service scrap metal recycling company based in Bellwood, IL, serving Chicago and the Midwest with over 80 years of industry expertise as a mill-direct supplier of ferrous and nonferrous scrap metal. Are you a highly organized, detail-oriented professional looking for your next role in transportation? Cozzi Recycling is looking for a full-time Dispatcher/Transportation Coordinator to join our team in Bellwood, IL. This role coordinates daily transportation operations, supports drivers, manages customer communications, and ensures efficient load scheduling in a fast-paced environment where multitasking and problem-solving are essential.

Responsibilities:

The candidate must: Schedule and dispatch drivers for daily transportation assignments and monitor load and route progress to ensure timely pickups and deliveries Communicate with drivers, customers, vendors, and internal departments regarding load status and scheduling changes Optimize routes and load assignments to improve efficiency and profitability Track completed jobs and accurately update dispatch software and records; Prepare daily schedules, load reports, inventory reports, and operational summaries Resolve transportation issues, delays, and customer concerns in a professional manner Coordinate equipment repairs and maintenance needs with shop personnel and provide roadside assistance support to drivers when necessary Ensure compliance with DOT regulations, company policies, and safety standards Accurately weigh inbound and outbound trucks and materials, maintaining detailed records of weights, tickets, and supporting documentation Verify material compliance with company acceptance policies and coordinate with yard personnel and drivers for efficient traffic flow Process paperwork, invoices, tickets, and dispatch documentation accurately, and support inventory tracking Assist management with operational reporting and special projects

Requirements Requirements:

The candidate will: Have 2+ years of dispatching experience in transportation, trucking, recycling, construction, logistics, or a related industry Have experience coordinating local, regional, or industrial trucking operations Have strong computer and data-entry skills Have excellent communication, customer service, and problem-solving abilities Be able to prioritize multiple tasks in a fast-paced environment and work independently with minimal supervision

Preferred Experience:

Bilingual English/Spanish Knowledge of scale operations and scrap metal materials Please, no calls to Cozzi Recycling.

Benefits

  • Dental Insurance