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City of Chicago

EQUIPMENT DISPATCHER I/C, S%26S 2026

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,783 / year median in Illinois

+5% projected growth

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Job Description

BID/JOB ANNOUNCEMENT EQUIPMENT DISPATCHER I/C DEPARTMENT OF STREETS AND SANITATION
Bureau of Traffic Services Number of Positions:
1 (ONE) (Additional vacancies possible pending budget approval)
Starting Salary:
$52.87 HOURLY (PR) Applications for this position will be accepted until 11:59pm CDT on 9/27/202 6 These positions are open the public and to all current city employees covered under the terms of the City's collective bargaining agreement with the
INTERNATIONAL BROTHERHOOD OF TEAMSTERS
(LOCAL 700), BU#08 . Only employees in City job titles in this bargaining unit are eligible to BID on this position.
BID INSTRUCTIONS
Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND 1. Check the box on your profile titled "Currently employed by the City of Chicago" 2. Enter your employee ID (located on your pay stub labeled 'payee/employee number') 3. Select your correct bargaining unit.
FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION
Under general supervision, functions as a first line supervisor, supervising Equipment Dispatchers engaged in receiving and transmitting radio and telephone communications, and dispatching appropriate equipment and personnel, and performs related duties as required.
ESSENTIAL DUTIES
Prepares work scheduled and makes daily work assignments, ensuring work shifts are adequately staffed; maintains time records for subordinate staff and approves time off. Monitors work performance, responds to performance issues and initiates and enforces disciplinary actions as required. Implements new and revised standard operating procedures and monitors work operations to efficiency of operations. Provides staff training on operating procedures and use of computerized equipment, radios and other systems. Performs the full range of duties assigned to an Equipment Dispatcher and provides dispatcher coverage during absences, staffing shortages, emergencies, peak operational periods, or as otherwise needed. Assists Equipment Dispatchers in handling emergency situations and in the performance of assigned tasks as needed. Positions in the Department of Fleet and Facility Management oversee Equipment Dispatchers on an assigned shift at the central Dispatch Center, receiving calls via telephone, providing city-wide vehicle repair and support services to Motor Truck Drivers and other vehicle and equipment drivers from all city departments including Police and Fire. Positions in the Department of Streets and Sanitation's City Incident Center(CIC) oversee Equipment Dispatchers engaged in monitoring, receiving and transmitting radio communications to facilitate the delivery of departmental services in support of city-wide operations, and to respond to extreme weather conditions and city-wide emergencies. Alerts management of potential extreme weather conditions or emergencies. Performs other related duties as required. Additional duties may be required for this position
Location:
City Incident Center (CIC)1411
W Madison Days/Hours:
10:00pm- 6:00am, Mon-Tues off
THIS POSITION IS IN THE CAREER
SERVICE

Benefits

  • Dental Insurance