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LT
Langer Transport
Experienced Dispatch Associate
Career Insights for Dispatcher
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Scorecard
Based on Illinois data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$47,783 / year median in Illinois
+5% projected growth
Job Description
Experienced Dispatch Associate Langer Transport - 3.5 Joliet, IL Job Details Full-time $65,000 - $68,000 a year 2 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Customer communication Customer service Team leadership Safety regulations High school diploma or GED Relationship management Productivity software Hours of Service (HOS) regulations Equipment inventory management Leadership Time management Full Job Description Develop a professional but meaningful relationship with each driver in order to insure their needs are being met by the company. Schedule and assign loads effectively and efficiently. Schedule and assign equipment as needed by terminal. Enter live updates and ensure all daily activities in dispatch system are kept current throughout the workday. Verify equipment availability with management and maintenance Communicate timely and effectively with drivers when there are changes to load assignments Communicate professionally and respectfully with drivers and other staff Advocate and maintain commitment to safety and customer visibility by utilizing current tracking platforms. Maintain positive attitude with drivers, staff, and supervisors. Promote positive attitude with customers. Review and assist in maintaining driver electronic logs with respects to HOS. Aid with scheduling equipment for all PM and DOT tests and inspections. Accurately process driver paperwork as needed. Perform on-call duties on a rotating basis and ensure effective communication with customers and terminal staff during on-call hours as needed. Perform all other duties as specified by
Terminal Manager Skills & Qualification Requirements:
Strong leadership and communication skills Must be organized, possess excellent time management skills, and be able to manage multiple tasks in a changing and complex environment Efficient in Microsoft Office platform Experience with TMW and TMT, strongly preferred Experience with Omnitracs or other Electronic Log device preferred Must have expert level knowledge in Hours of Service rules High school diploma 2 + years related experience preferred, preferably in Liquid Chemical tank work Knowledge of DOT regulations required Experience in equipment tracking, maintenance, and reportingJob Type:
Full-time Pay:
$65,000.00 - $68,000.00 per yearBenefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply Application Question(s): Do you have experience working with liquid bulk products? If so, how many years of experience do you have? How many years of dispatch experience do you have within the trucking industry? How many year of experience do you have with trailer planning? Please list at least 3 contributions that you will bring to this role if considered. Do you have experience monitoring trailers and equipment for internal service requirements, such as preventive maintenance and applicable inspections? If so, what steps did you take to ensure that the equipment was made available for the appropriate service to be completed prior to the due date? Please confirm whether you have worked with TMW, Samsara, and/or Omnitracs and specify which of these systems you are familiar with. Ability toCommute:
Joliet, IL 60436 (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health and Wellness Programs