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Medical Express Ambulance Service

Ambulance Communication Center Manager

Pay: Not specified

Posted: 4 weeks ago

Location: Skokie, IL (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/22/2026

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,783 / year median in Illinois

+5% projected growth

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Job Description

Location:

Skokie, ILType:

Full-Time | 24/7 Operations Position Overview MedEx is hiring a Dispatch Manager to oversee the daily operations of our 24/7 ambulance communications center. This role demands flexibility, leadership, and a focus on delivering high-quality service in both emergency and non-emergency situations.

The Dispatch Manager will:

Lead and supervise dispatch personnel Coordinate emergent and inter-facility response activities Maintain compliance with operational and safety standards Foster strong communication across internal teams and with external partners Continuously improve dispatch processes and service delivery Report directly to the

Communications Center Director Compensation:

Salary is competitive and commensurate with experience

Benefits:

Relocation support and growth opportunities are available Required Qualifications Minimum of 5 years of EMS Communications Center management experience EMT-B or EMT-P license (preferred, not required) EMD certification (preferred, not required) Demonstrated leadership and organizational skills Excellent communication and decision-making abilities What MedEx Offers Sign-on bonus Competitive wages Medical, dental, and vision insurance through Blue Cross Blue Shield Paid time off (PTO) Disability insurance through AFLAC Pet insurance Tuition assistance 401(k) with company match Membership to NAEMT Supportive and respectful work environment MedEx is an Equal Opportunity / Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at 847-673-6333 or email info@medexambulance.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.