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Norton Healthcare

911 EMS Dispatcher PRN, As Needed

Entry-Level JobVerifiedNo experience needed

Career Insights for Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,941 / year median in Indiana

+6% projected growth

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Job Description

Responsibilities The 911 EMS Dispatcher (also called an Emergency Medical Dispatcher or Telecommunicator) is responsible for answering emergency and non-emergency calls, gathering critical information, providing pre arrival medical instructions, and dispatching EMS resources. This role requires calm decision making, excellent communication skills, and the ability to work in a fast paced, high stress environment.
Qualifications Required:
Emergency Medical Dispatcher (EMD) certificate or able to obtain within one year of hire.
Desired:
One year previous EMS or healthcare experience Associate Degree