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Ultimate Staffing Services

Service Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,941 / year median in Indiana

+6% projected growth

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Job Description

Service Dispatcher at Ultimate Staffing Services Service Dispatcher at Ultimate Staffing Services in New Palestine, Indiana Posted in 1 day ago. $31.00 - $33.00 per hour
Job Description:
Service Dispatcher New Palestine, IN Shifts/Pay Contract/short term position, 2-3 months, possible hire at end of assignment Mon-Fri, 8am-4pm, in office $31-$33 hr What You'll Do Responds promptly to customer inquiries. Receives incoming customer calls reporting repair issues needed for commercial trash and waste compactors. Assists customers with troubleshooting and resolving service-related issues. Communicates with network of repair techs and manages all communications between customer and technician until equipment is fixed. Documents in CRM database. What You'll Need 3+ years of Customer Service phone experience Microsoft Outlook CRM experience (preferrable Salesforce) Strong communication and attention to detail skills Self-motivated and strong team player in a fast-paced growth environment
Preferred:
Previous Dispatch experience Previous Trash/waste industry experience Accounting software experience Why Apply? Competitive Pay Great work hours and weekends off May possibly lead to a permanent position All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.