Position Description:

The Valparaiso University Police Department (VUPD) 911/Dispatcher receives incoming emergency and non-emergency calls, operates radio and computer systems, monitors campus safety alarms (Fire/Break-in alarms), and dispatches police and emergency services. Operating 24/7/365 out of the

VUPD 911

Center at 813 LaPorte Ave, dispatchers support community policing, field safety, and regional communication networks. After-hours campus operator and maintenance dispatcher. Position Overview •

Job Title:

VUPD 911

Dispatcher / Public Safety Communications Operator •

Department:

Valparaiso University Police Department •

Location:

813 LaPorte Ave., Valparaiso, IN 46383 •

Employment Type:

Full-Time / Shift Work (24/7 rotation, including holidays and weekends)

Major Responsibilities:

•

Emergency Communications:

Answer incoming 911 emergency lines, routine calls, campus \"Blue Light\" emergency phones, and building call boxes. •

Non-Emergency Communication:

During after hours, dispatch service calls for Facility Management and university operator. •

Resource Dispatching:

Relay critical radio and telephone data to dispatch VUPD officers, local law enforcement, or local fire and EMS units. •

Campus Safety Monitoring:

Actively track campus alarm circuits, building access systems, and security surveillance cameras. •

App Integration:

Monitor and process safety requests, location sharing, and emergency alerts submitted via the

VALPO SAFE

mobile app. •

Mass Notification:

Issue campus safety alerts and emergency notifications. •

Information Retrieval:

Access state and federal law enforcement databases to run vehicle registrations, warrants, and background checks for field personnel. •

Clerical Duties:

Maintain the electronic dispatch log, input facilities work orders, and route walk-in victims or visitors appropriately.

Required Knowledge and Skills:

•

Education:

High school diploma or equivalent required. •

Communication:

Clear speaking voice and active listening skills. •

Technical Skills:

Proficiency with Computer-Aided Dispatch (CAD) systems, multi-line phone networks, and radio equipment. •

Multitasking:

Skill to extract accurate data from frantic callers while typing and dispatching units simultaneously. •

Certifications:

Ability to obtain and maintain IDACS (Indiana Data and Communications System) certification. •

Background Clearance:

Must clear a thorough criminal background check, and fingerprinting.

Other Qualifications:

Core Value Alignment Candidates must uphold the VUPD Core Values in every interaction: •

Integrity:

Honest, truthful, and trustworthy conduct both on and off duty •

Respect:

Compassionate, mindful service that ensures fair, impartial, and unbiased policing while embracing diversity. •

Service:

Strong partnerships with students, faculty, and staff that prioritize community safety and foster a secure campus culture. •

Accountability:

Full ownership of law enforcement duties, dedication to upholding professional standards, and a commitment to continuous improvement. All offers of employment with Valparaiso University are contingent upon the clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, they will also include credit history. Background checks will be conducted on all final candidates for employment. 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