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Developmental Services of Northwest Kansas, Inc.

Dispatcher (Access Transportation)

Entry-Level JobVerifiedNo experience needed

Career Insights for Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,182 / year median in Kansas

+7% projected growth

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Job Description

Substitute positions available at this time. Schedules rides on the ACCESS vans to promote the efficient utilization of this public transportation service.
Essential Functions:
Dispatch public transportation vehicles and assists drivers with issues as they arise. Answer dispatch phone and handle phone calls in a professional manner. Perform next day "Scheduling". Make appropriate changes to routes, as necessary. Verify driver's cash and ticket income. Prepare nightly deposit. Create daily/multi-day schedules for clients. Answer main phone line, as needed. Create new clients and Geocode new addresses. Turn in complete and accurate paperwork in a timely manner. Report any dispatching related questions or concerns to the Lead Dispatcher.
Other Responsibilities:
Complete other duties as assigned by the Transportation Manager and/or Lead Dispatcher. Responsible for keeping work area and Dispatch office neat and clean.
Job Specifications:
Education - High School diploma or equivalent preferred. Experience - Dispatching and/or data entry experience preferred. Basic computer knowledge. Basic knowledge of locations in Hays, Kansas.
Extent of physical effort required:
Routine job requirements. Little if any behavior or other physical intervention.