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Developmental Services of Northwest Kansas (DSNWK)

Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,182 / year median in Kansas

+7% projected growth

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Job Description

ACCESS provides on demand transportation in Hays and Ellis County including Tiger Transport which runs every Wednesday, Friday, and Saturday from 12:00 pm to 5:00 pm on a fixed route. Access Transportation is located at 1205 E 22nd Street in Hays, Kansas and is currently hiring PRN dispatchers. Dispatchers are responsible for scheduling rides on Public Access vehicles while promoting the efficient utilization of our public transportation service. The starting wage for this position is $15/hr with increases available contingent on relatable experience and/or education.
Essential Functions:
Dispatch public transportation vehicles and assist drivers with issues as they arise. Answer dispatch phone and handle phone calls in a professional manner. Perform next day "Scheduling". Make appropriate changes to routes, as necessary. Verify driver's cash and ticket income. Prepare nightly deposit. Create daily/multi-day schedules for clients. Answer main phone line, as needed. Create new clients and Geocode new addresses. Turn in complete and accurate paperwork in a timely manner. Report any dispatching related questions or concerns to the Lead Dispatcher.
Other Responsibilities:
Complete other duties as assigned by the Transportation Manager and/or Lead Dispatcher. Responsible for keeping the work area and Dispatch office neat and clean. Education
  • High School diploma or equivalent preferred. Experience
  • Dispatching and/or data entry experience preferred. Basic computer knowledge. Basic knowledge of locations in Hays, Kansas. Extent of physical effort required
  • Routine job requirements. Little if any behavior or other physical intervention. Benefits available
  • include Paid Time Off, Health/Dental/Prescription coverage through BCBS, Vision through Vision Care Direct, Aflac Policies, FSA/HSA, company paid life insurance, retirement through KPERS, and more!
This job description does not provide the basis for an employment contract or constitute an offer of employment. It is intended solely to outline the qualifications and responsibilities of this position. These qualifications and responsibilities may be changed at any time to support and enhance the organization's achievement of its mission.
Interested Applicants:
1.
Please Apply at https:
//dsnwk.e3applicants.com/careers/ 2. DSNWK is a PSLF Eligible Employer, learn more at https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service 3. This is an onsite position. Interested applicants who live outside of the service area should explore https://www.makemymove.com/get-paid/more?st=KS to learn about potential funding opportunities to assist with relocation. DSNWK does not assist in the program enrollment process but does recognize the opportunity it provides potential applicants.
Job Type:
Contract Pay:
$15.00
  • $16.
50 per hour
Benefits:
Employee assistance program Flexible schedule Professional development assistance
Experience:
Map reading: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location:
In person