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FK
Frankfort Kentucky Distilled
E911 Telecommunicator
Career Insights for Dispatcher
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Scorecard
Based on Kentucky data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$44,902 / year median in Kentucky
+8% projected growth
Job Description
If you are a strong communicator, multi-tasker, and want to be part of a team ensuring the safety of others, we hope you'll consider joining us! Here's a highlight of what we offer: 3% longevity pay every three years in addition to COLAs50% employer match on up to 4% of employee 457 or 401k contributionsRetirement through the Kentucky Public Pension Authority beginning second yearGenerous vacation, sick, holiday, and military paid leave with no waiting periodHealth, dental, vision, and life insurance with no or low employee premiumsEmployer paid training and certifications12 hour shifts which provide 3 or 4 days off per week.75/hour shift differential for second shift
POSITION SUMMARY
Under general supervision, receives, transmits, and relays information concerning public safety and law enforcement activities to, from and between city, county, state and other public safety/emergency agencies; performs related work as required.ESSENTIAL FUNCTIONS
- Receives all incoming communications, relays messages to appropriate personnel/agencies.
- Translates information given to the appropriate codes.
- Dispatches police, fire, and EMS.
- Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch.
- Ask vital questions and provide pre-arrival instructions for emergency medical calls.
- Records and maintains daily log of all communications.
- Prepares reports and records related to dispatch functions, as requested or required.
- Monitors various radio frequencies, alarm systems, and related alert systems.
- Other duties as assigned by Supervisor or E911 Manager.
ESSENTIAL COMPETENCIES
- Ability to maintain composure and self-control.
- Ability to react quickly and calmly with good judgement in emergency situations.
- Is regularly present and punctual and arrives prepared for work.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Other Retirement and Savings