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LE
LRP Enterprises
Dispatcher (Logistics)
Career Insights for Dispatcher
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Scorecard
Based on Kentucky data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$44,902 / year median in Kentucky
+8% projected growth
Job Description
Overview Join our dynamic logistics team as a Dispatcher (Logistics), where you will be the vital link ensuring smooth and efficient transportation operations. In this energetic role, you'll coordinate vehicle dispatching, manage freight movements, and optimize supply chain processes to meet customer demands and operational goals. Your proactive communication skills and organizational expertise will drive the success of our road transportation services, making a tangible impact on our overall logistics performance. This paid position offers an exciting opportunity to develop your career in transportation planning and fleet management within a fast-paced environment. Duties Coordinate and dispatch freight shipments using vehicle dispatch software and transportation management systems such as Oracle Transportation Management and SyteLine. Monitor GPS and GIS data to track vehicle locations, optimize routes, and ensure timely deliveries Manage multi-line phone systems to communicate with drivers, customers, and internal teams effectively, maintaining high standards of phone etiquette and customer service. Enter data accurately into logistics databases, update shipment statuses, and maintain detailed records of shipping & receiving activities. Oversee road transportation operations by scheduling pickups and deliveries, adjusting plans as needed based on real-time GPS data and traffic conditions. Communicate proactively with drivers via phone calls or internal communication channels to resolve issues swiftly and ensure smooth dispatching processes. Collaborate with supply chain teams to analyze transportation data, identify inefficiencies, and implement improvements for fleet management and shipping procedures. Skills Strong knowledge of GPS technology, and transportation planning principles to enhance route efficiency. Proficiency in Microsoft Office applications for documentation, reporting, and analysis purposes. Excellent organizational skills with the ability to multitask across multiple shipments while maintaining accuracy in data entry. Effective communication skills for phone call management, internal communication, and customer service interactions. Ability to analyze logistical data for process improvements; strong problem-solving skills are essential. Knowledge of fleet management practices, shipping & receiving procedures, vehicle dispatch software, and road transportation operations. This role is perfect for motivated individuals eager to thrive in a fast-paced logistics environment where your skills directly contribute to operational excellence!