PUBLIC SAFETY DISPATCHER - FULL TIME

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CONCORD, MA

If you're looking for meaningful work that makes an impact on others' lives, the Public Safety Dispatcher position offers the opportunity to serve the community by aiding those in need of public safety services. The Town of Concord is seeking a new Public Safety Dispatcher to support a combined Police, Fire, and EMS Emergency Communications Center entering an exciting period of growth and refinement. This is an opportunity to join a center that is investing intentionally in its people, systems, and long-term sustainability. Our dispatchers play a critical role in coordinating emergency response, supporting field units, and serving the community during high-stakes moments. After completion of orientation and training, Public Safety Dispatchers are also eligible for traffic detail assignments as they are available. Ideal candidates will have prior experience in emergency communications, strong problem-solving skills, and a commitment to public service. Successful candidates contribute positively to a growth-oriented culture, report to work with professionalism and enthusiasm, and demonstrate the ability to learn quickly and adapt in a dynamic environment. The full salary range for this position is $30.56 to $41.59 per hour. Starting salary is typically within the first half of the range, depending on qualifications and experience . Shift differential is paid for evening and overnight shifts. Personnel also qualify for additional stipends based on certifications and specialty assignment pay. This is a full-time, on-site position, with a complete benefits package. Applications will be accepted until the position is filled. The most highly qualified candidates will be invited to interview and complete any required assessments. Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal and credit record checks, a physical exam, a drug screening, and a thorough background investigation. Costs for these pre-placement requirements will be borne by the Town. Click the "Description" button below to view the full position details, responsibilities, qualifications, and additional information about this opportunity.