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TO
Town of Dalton
911 Dispatcher
Entry-Level JobVerifiedNo experience needed
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,154 / year median in Massachusetts
+11% projected growth
Job Description
The Town of Dalton is looking to hire a Full Time, 40-hour per week 911 Dispatcher. Shifts are to be determined and will include weekends and holidays. Starting salary is $22.53 per hour, plus shift differential, with an annual increase. Dispatchers answer incoming calls and requests for service; dispatch appropriate personnel to calls, as required; coordinate back-up support activities via radio; determine priorities among calls; monitor the radio system; perform registration, license and criminal checks. Operate NCIC computer terminal to obtain or input information on persons, property, and vehicles in nationwide law enforcement network. Position requires ongoing contact with the general public, town departments, and emergency personnel requiring excellent customer service skills. High school diploma and general office experience required. All applicants must be able to pass a criminal background check. The successful applicant(s) will be required to obtain