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Jireh Transportation

Office Dispatcher

Career Insights for Dispatcher

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Scorecard

Based on Massachusetts data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$53,154 / year median in Massachusetts

+11% projected growth

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Job Description

Office Dispatch Position for
Jireh Transportation Schedule:
Split shift
Monday-Friday:
6:00 AM-9:00 AM and 1:00 PM-4:30
PM Job Duties:
Answer phone calls from parents, schools, and school districts. Respond to emails and assist with daily transportation concerns. Create, update, and maintain Excel spreadsheets. Prepare and process incident reports with drivers and monitors. Use Geotab to monitor routes and check drivers' estimated arrival times (ETAs). Communicate delays, route changes, and other important updates. Provide general administrative support to ensure daily transportation operations run smoothly.
Pay:
$25.00 - $26.00 per hour
Benefits:
401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance
Work Location:
In person