Dispatch Coordinator Dileo Gas Worcester, MA Job Details Full-time $22 - $28 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Microsoft Excel Phone communication Data analysis skills Logistics data analysis Documentation tools Telephone systems Multi-line phone systems Productivity software Client interaction via phone calls Full Job Description Job Summary We are seeking a dynamic and highly organized Dispatch Coordinator to join our logistics team! In this vital role, you will oversee the efficient dispatching of delivery vehicles, coordinate transportation activities, and ensure seamless communication across all departments. Your proactive approach will help optimize routing, improve delivery efficiency, and maintain compliance with transportation regulations. If you thrive in a fast-paced environment and have a passion for logistics and customer service, this is the perfect opportunity to make an impact! Duties Manage vehicle dispatching using delivery management systems and vehicle dispatch software to assign loads efficiently. Coordinate with drivers and other department members via phone and internal communication channels to ensure timely and accurate deliveries. Communicate effectively with customers, drivers, and vendors through phone calls, emails, and other communication tools to provide updates and resolve issues. Monitor GPS and GIS data to track vehicle locations, optimize routes, and resolve any logistical issues promptly. Maintain accurate data entry for shipment details, delivery schedules, and driver efficiency logs. Assist the VP of Operations in ensuring compliance with DOT (Department of Transportation) regulations and safety standards during all dispatch activities. Assisting the customer service staff with customer requests and efficient management of administrative tasks Requirements Interest in transportation planning, road transportation operations, or logistics coordination. Excellent organizational skills with the ability to multitask in a fast-paced environment. Effective communication skills with professional phone etiquette for handling multi-line phone systems. Ability to analyze data using analysis skills to improve dispatch efficiency and service quality. Familiarity with Microsoft Office suite (Word, Excel) for reporting and documentation purposes. Experience with vehicle dispatch software, fleet management tools, and logistics processes is highly desirable. Hours Schedule will be Monday thru Friday, 8:00 a.m. to 5:00 p.m. In addition, this position requires some Saturdays to be worked on a rotational basis. Benefits We offer competitive wages and benefits including: Health, Dental, PTO, Holidays, 401(k), and a casual attire environment.

Why Choose DiLeo Gas:

What our employees say about working for us: Competitive Compensation/Benefits Financially Stable Company Future Career Growth Opportunities Fast-Paced Work Environment Collaborative Culture Quality Management and Colleagues Quality Senior Leadership Reputation Employee Empowerment/Development Join us as a Dispatch Coordinator to be at the heart of our logistics operations! Your expertise will drive operational excellence while supporting our commitment to exceptional customer service—helping us deliver on our promise of reliability every day!

Pay:

$22.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person