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North Oakland Transportation Authority
Dispatcher- Full Time Afternoons
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Make a Difference in Your Community At NOTA , we provide safe, reliable transportation for seniors, individuals with disabilities, veterans, and low-income residents. As a Dispatcher , you'll be a central part of keeping our service running smoothly, helping drivers stay on schedule, and ensuring riders get where they need to go safely and on time. This position has a mixed schedule: M/T/Th 10:00 AM- 6:00 PM W/F 1:00 PM- 9:00 PM Must be flexible and available to work varying schedules, including occasional weekend shifts, to assist with coverage needs and staff absences. Key Responsibilities Assign and schedule drivers for daily routes Monitor routes and make adjustments to ensure timely service Notify drivers of route changes or updates quickly and clearly Answer multi-line phone system calls professionally and courteously Track ridership records, reconcile fares, and maintain reports Support drivers and office staff to ensure smooth daily operations Perform other office duties as needed Cross-training as a driver is a plus (not required) Qualifications & Skills High school diploma or equivalent Proficient in Microsoft Office Strong communication and customer service skills Ability to multitask and remain calm in a fast-paced environment Detail-oriented, reliable, and a team player Must be able to pass a FTA drug test and background check Physical Requirements Sit for extended periods (6-7 hours/day) Use hands regularly for typing, phone, and radio Occasionally stand, walk, bend, or lift up to 20 lbs Why Join NOTA Make a meaningful impact on your community Work in a supportive, team-oriented environment Enjoy consistent schedules and stable employment Opportunities for growth within the organization Apply today and help keep our community moving safely and efficiently!