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BT
BETTER TRUCKS INC
Dispatch Coordinator
Career Insights for Dispatcher
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Scorecard
Based on Minnesota data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$49,083 / year median in Minnesota
+7% projected growth
Job Description
Better Trucks , one of America's fastest-growing startup delivery companies, is expanding our team and seeking a dedicated and experienced Dispatch Coordinator for our warehouse operations in the Minnesota metropolitan area. In this full-time role, you will be responsible for scheduling drivers, dispatching shipments, and ensuring timely and efficient operations. As a member of our operations team, you will monitor and optimize routes for Better Trucks Last Mile, utilizing your detail-oriented and organizational skills in a fast-paced environment.
Responsibilities:
Morning load out, include sorting packages and building daily driver routes. Scanning, labeling, and sorting packages. Monitoring and optimizing delivery routes. Ensuring Geofence accuracy Promptly resolving package issues. Tracking packages and their statuses (e.g., failed deliveries, age verification, missing packages). Scheduling Independent Contractor Drivers. Ensuring proper driver coverage. Monitor a live chat messaging system. Auditing Proof of Delivery (POD) photos.Qualifications:
Minimum age of 21. Valid Driver's License. Ability to pass a background check and drug test. Ability to multitask and thrive in a high-stress, fast-paced environment. Familiarity with technology for tracking drivers and package status, including GPS and camera capturing software. Proficiency with Microsoft Office, Excel, Google Sheets, and mass texting platforms. Self-starting, proactive, and initiative-taking. Strong critical thinking and interpersonal communication skills. Excellent memorization skills. Adaptability to change and flexibility to work varied shifts. Strong accountability and empathy skills. Commitment to treating all co-workers, delivery partners, and customers with respect. Ability to lift 50-70 lbs. Reliable and punctual.Preferred Qualifications:
(Bilingual in English and/or Spanish).Shift & Compensation:
Pay:
$22.00 per hour.Shifts:
Shift hours may vary between 6:00am- 6:30pm, depending on staffing needs or whenever daily workload is complete. It is possible that you may have to work longer shifts during peak season.
Availability:
Candidates must be flexible to work any day of the week. Our standard delivery schedule is Monday- Sunday, and you must be adaptable to work any day of the week as needed.
Benefits:
Health, dental, vision, and life insurance, 401(k), and Paid Time Off (PTO).- Better Trucks is an equal opportunity employer committed to diversity and a harassment-free workplace.