Security Dispatch Operator Bright Side Safety LLC Kansas City, MO Job Details Full-time From $18 an hour 2 hours ago Benefits Paid training Paid time off On-the-job training Qualifications CCTV system operation (AV) Basic math Security alarm response Conflict de-escalation Customer inquiry handling Theft prevention procedures Technical Proficiency Physical security emergency response Quality data entry Law enforcement Full Job Description Overview Join our dynamic security team as a Security Dispatch Operator, where your vigilance and communication skills will be the backbone of a safe and secure environment. In this vital role, you will monitor surveillance systems, coordinate security responses, and ensure seamless internal communication to protect assets, personnel, and visitors. Your proactive approach and technical proficiency will help maintain a secure atmosphere while delivering exceptional customer service. This paid position offers an exciting opportunity to develop your skills in security operations within a fast-paced environment. Duties Monitor CCTV systems and surveillance footage to detect suspicious activity or security breaches Operate security systems and dispatch personnel promptly in response to incidents or alarms Communicate clearly and effectively with security staff, emergency responders, and internal teams via radio, phone, or digital communication tools Document incidents accurately through detailed report writing and maintain comprehensive logs of activities Assist with loss prevention efforts by observing and reporting suspicious behaviors or thefts Manage access control for employees, visitors, contractors, and vendors ensuring proper authorization Provide excellent customer service by addressing inquiries professionally while maintaining security protocols Requirements Prior experience in law enforcement, dispatching, or security operations is highly preferred Strong familiarity with CCTV operation, surveillance monitoring, and security system management Excellent communication skills—both verbal and written—are essential for effective internal coordination and report documentation Ability to perform basic math calculations accurately for incident reports or data entry tasks Technical proficiency with surveillance equipment (AV systems), call center software, and typing skills for quick data entry Demonstrated conflict management skills to handle tense situations calmly and professionally Experience with phone communication protocols and internal communication channels is advantageous Join us as a Security Dispatch Operator to be at the forefront of safety operations! Your dedication will help create a secure environment where everyone can thrive. We value proactive individuals who are eager to develop their expertise in surveillance, emergency response coordination, and loss prevention—all while delivering outstanding service.

Pay:

From $18.00 per hour Expected hours: 40.0 per week

Benefits:

On-the-job training Paid time off

Work Location:

In person