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City of Horn Lake

Emergency Telecommunicator

Job Description

Department:
Police Department Hours:
Full Time Job Description:
Application PDF Complete out the application and email it to hlpdemployment@hornlake.org or turn it in at the Horn Lake Police Department located at 3101 Goodman Rd. W., Horn Lake, MS 38637 Major Duties and Responsibilities Dispatch emergency / non-emergency calls for Police, Fire and EMS Accept all calls via telephone or radio Transfer calls to appropriate person or department, or dispatch appropriate personnel to handle the call Answer questions if able, give directions, provide assistance as requested Enter all activity in the CAD system relating to Police, Fire and EMS Serve as E-911 operator for the City Accept all E-911 calls that come into dispatch center Provide assistance over telephone, calming caller and providing direction and instructions when necessary Transfer calls to proper agency for non-emergency calls outside the City limits Work and coordinate with other government personnel on calls Perform general administrative duties Process warrants and update all process logs in CAD and RMS systems Make copies or printouts when requested File paperwork when requested Enter data into the NCIC system Greet people when they enter the Police Department and gather information as to what is needed. Perform other duties as directed. Company Benefits Funeral Leave (See Sick Leave) Cafeteria Pre Tax Insurance Flexible Spending Account (FSA) AFLAC/Colonial Supplemental Policies (Long Term Disability, Cancer, Whole Life, Short Term Disability, etc. Major Medical Insurance Dental Insurance Vision Insurance Direct Deposit Family Medical Leave (See FMLA) Holidays Jury Duty Leave Life Insurance Military Leave Annual Leave Sick Leave Travel Allowances Uniform and Uniform Maintenance Longevity Pay Stipend Pay Retirement (Public Employee Retirement System-PERS) Educational Assistance
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