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American Services, LLC

Admin Assistant-Dispatch Backup

Job Description

Admin Assistant-Dispatch Backup American Services, LLC - 5.0 Southaven, MS Job Details Full-time $20 - $22 an hour 1 day ago Qualifications Confidential information handling Microsoft Excel Microsoft Outlook Phone communication Administrative experience Managing clients in a customer support role Organizational skills Customer support Telephone systems Multi-line phone systems Office management Proofreading Office phone management Quality data entry Time management Full Job Description Job Overview We are seeking a proactive and organized Admin Assistant-Dispatch Backup to join our dynamic team. In this vital role, you will provide essential administrative support to ensure smooth dispatch operations and office functions. Your energetic approach and excellent organizational skills will help maintain efficient communication, manage schedules, and handle confidential information with professionalism. This position offers an exciting opportunity to contribute to a fast-paced environment where your multitasking abilities and positive attitude will shine. Responsibilities Assist with dispatching duties by coordinating communication between drivers, clients, and internal teams Manage multi-line phone systems, answer inquiries promptly, and direct calls appropriately Support dispatch desk operations, greeting drivers and handling inquiries with professionalism and courtesy Maintain accurate records through data entry, filing, and updating logs using Microsoft Office software Handle bookkeeping tasks such as ensuring driver log completion for billing Provide excellent customer service by supporting client communication and addressing concerns efficiently Organize schedules, appointments, and calendar management Requirements Proven office management or administrative experience in a fast-paced environment Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent organizational skills with keen attention to detail and accuracy in data entry and proofreading Bilingual abilities are highly desirable to support diverse client needs Exceptional phone etiquette with experience managing multi-line phone systems and customer support calls Ability to handle confidential information discreetly while maintaining professionalism Strong time management skills with the ability to prioritize tasks effectively Join us if you're ready to bring energy, efficiency, and a positive attitude to a role that's integral to our operations. We value dedicated professionals who thrive on organization, communication, and delivering outstanding support every day!
Pay:
$20.00 - $22.00 per hour Expected hours: 40.0 per week
Work Location:
In person

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$44,993 / year median in Mississippi

+8% projected growth

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