Weekend NEMT and Ambulance Dispatcher Providence Transportation Inc - 3.4 Lexington, NC Job Details Part-time $15 - $18 an hour 23 hours ago Qualifications Computer operation High school diploma or GED Driver's License Desktop applications Telephone systems Typing Manual handling Phone triage Technical Proficiency Quality data entry Full Job Description NEMT and Ambulance Dispatcher Job Summary This position is responsible for receiving incoming calls, dispatching ambulances and wheelchair vans, and transmitting information and messages upon request and/or according to established procedures. Assist in all operational aspects of the dispatch group, including but not limited to; scheduling, data entry, customer service, compiling and auditing paperwork, preparing packets for billing, as well as interaction with field / management staff. This is an hourly staff position and will report to the EMS Dispatch management team. This position is for a 12 hour shift on Saturdays only, 7AM-7PM.

ESSENTIAL DUTIES

Provide professional and courteous service while receiving incoming calls from the public or other public safety entities requesting non-emergency transportation assistance Obtain necessary information to determine the appropriate response and priority. Dispatch appropriate units according to availability and location or provide appropriate information as required while monitoring the status of all field units. Maintain awareness of all field units' status and location and assist in coordinating the activities of all field units. Operate a variety of communications equipment, including telephones, computer aided dispatch systems and multiple computer programs/systems. Communicate with other public safety agencies, hospitals, support services and any other entity as needed to request or forward necessary information. Send, receive, enter, update, and disperse information by computer, telephone, cellular telephone, facsimile or other methods. Verify insurance coverage and other payor sources. Audit PCR's for completeness and accuracy. Collect, organize, audit, and compile paperwork for billing and training purposes.

Qualifications Experience:

One year experience interacting with the public. Previous dispatch experience is preferred but not required. Proficiency with computer applications such as Word, Excel, and mapping software. Proficient with typing and data entry. Ability to communicate professionally with internal and external customers.

Education:

High School Education or equivalent Working Conditions The physical requirements and working conditions described herein are a brief representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents in this classification are FLSA Non-Exempt, work schedule will include rotating weekends and holidays. While performing the duties of this job, the employee is frequently required to sit, talk, or hear, stand, walk, use hands to finger, handle, operate objects, tools, or controls and reach with hands and arms. Incumbents operate office equipment requiring repetitive arm/hand movements. The employee must frequently lift and/or move up to 30 pounds, operate radios, making fine highly controlled muscular movements to adjust the position of a control mechanism. This work is performed primarily in an office environment. The examples of duties and working conditions are intended only as illustrations of the various types of work performed. The omission of specific statements of duties and/or working conditions does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Pay:

$15.00 - $18.00 per hour

Education:

High school or equivalent (Preferred)

Experience:

Typing:

1 year (Preferred)

License/Certification:

Driver's License (Preferred) Ability to

Relocate:

Lexington, NC 27295: Relocate before starting work (Required)

Work Location:

In person