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FI
FirstFleet Inc
Dispatcher - Nights
Career Insights for Dispatcher
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Scorecard
Based on North Carolina data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$46,905 / year median in North Carolina
+7% projected growth
Job Description
Job description: Company Overview FirstFleet is a dedicated carrier committed to delivering exceptional customer service and fostering employee growth. Since 1986, we have built long-lasting relationships with clients by exceeding expectations and providing outstanding career opportunities with competitive pay and benefits. With a focus on environmental responsibility, we strive to make sustainable transportation choices that benefit future generations.
Job description:
FirstFleet has an immediate need for a 3rd-shift Full-time Dispatcher in Newton, NC, for our Dedicated fleet account.CDL-A REQUIRED
FirstFleet believes in developing talented individuals to further career opportunities. With current growth models, we intend to identify candidates who are capable of growing within our organization. Join our family with excellent opportunities for future advancement.Salary:
DOE $40,000.00Schedule:
- Off Days are Monday Night & Friday Night (Sundays are required) 10p
- 6am While in training
- 9 am
- 5 pm Duties to include, but not limited to:
- Communicating with customers daily in person, over the phone, and by email
- Interacting with drivers through problem-solving and team building
- Communicate issues and delays to other FirstFleet & Customer locations
- Assist with daily load and route planning
- Monitor and track the driver
- Monitor and process driver payroll
- Process Billing for the customer
- Monitor and update maintenance issues
- Create Maintenance Purchase orders
- TMW/TMT experience a plus
- Ability to work extra hours if needed
- Positive, Professional attitude & Safety minded
- Functional Cross-Training for Growth Join us as a Full-time Dispatcher and become an integral part of a team dedicated to delivering excellence in transportation services!