Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift:

12 Hours - Night Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range:

$17.50 - $28.00

Union Position:

No Department Details This position is a vital member of the security team. Accepting the initial calls for security and dispatching important information to the officers. Monitoring alarms and CCTV footage. Hours are primarily 6pm to 6am. Summary Dispatchers must have the basic knowledge and skills necessary to assist in providing patient care and transportation. Depending on job setting, receive requests for either air and/or ground medical transport, initiating the mobilization of the appropriate teams and communicating with referring hospitals/services. Job Description Ability to multitask, be detail orientated and thorough in completing daily tasks. Ability to deal with high stress situations calmly and effectively while maintaining composure in very difficult situations to collect vital information from callers to determine the severity of a situation and the location to those who need assistance. Listens carefully to collect relevant details and be able to type the details of calls into computers, and speed and accuracy is of importance when responding to emergencies. Effectively uses radios and other forms of communication. Works with growth and development needs of a diverse population. Either setting in the ground or air, perform data entry using the computer, compiling QI (Quality Improvement) data, SharePoint, and typing any other documentation as assigned and maintain access to, and security of, highly sensitive materials. Ability to read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions. Searches files, databases or other reference materials to obtain needed information. Depending upon job setting, knowledge to operate the computer software necessary to document flights as well as the skill in radio communications with the medical teams and pilots on medical transports. Maintain a sense of pride and ownership for the program. May require sitting for extended periods of time. Depending on location of position, work hours will vary depending on patient needs. This may include overtime, call, backup call, nights, days, weekends, and holidays. Attends training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge. Qualifications High school diploma or equivalent is required. Depending on location of hire and job setting, formal knowledge and training of Emergency Medical Services (EMS) principles, practices, and techniques or relevant dispatch experience is helpful for this role but not required. Depending on location of hire and job setting, Emergency Medical Dispatch certified or automated external defibrillator (AED) Emergency Medical Dispatch certification should be acquired within six months from date of hire. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org. The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization's transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health's commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News. Good Samaritan, one of the nation's largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan's mission and commitment to delivering high quality senior care in rural America at good-sam.com.