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HH
Hunterdon Health Care System
Dispatch Operator I
Entry-Level JobVerifiedNo experience needed
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$51,143 / year median in New Jersey
+7% projected growth
Job Description
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Dispatch Operator I
Alarm And Comms Ctr
HHS Hunterdon Healthcare System Inc., 2100 Wescott Drive, Flemington, NJ
Per Diem
Mon. Thru Sunday, All Shifts
Hiring Range:
$18.00 Hourly Req # 78907 Position Summary Operates the HMC switchboard to extend and handle incoming, outgoing and interoffice calls by using a computerized database. Answers and alerts staff of emergency codes and alarms. Maintains the smooth flow of communication traffic and effective communications and alarm responses. Provides answering service for HMC practices. Primary Position Responsibilities 1. Immediately responds to and follows department/HMC procedures for all codes and alarms. 2. Answers, transfers, and directs incoming calls using a computerized database for information access. 3. Relays Answering Service call information to on-call physicians as soon as possible. 4. Updates changes to on-call and records all pertinent information in Switchboard Office logs and notes. 5. Checks departmental daily updates, shares relevant minute to minute call information, checks e-mail and responds accordingly.Qualifications Minimum Education:
Required:
High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation):Required:
None Preferred:
Previous telephone phone experience is strongly preferred. Previous experience in a medical office. Medical Terminology experience.License, Registry or Certification:
Required:
None Knowledge, Skills and/orAbilities:
Required:
- Above basic computer proficiency in Microsoft Office Suite.
- Must possess excellent communications skills.
- Excellent customer service skills.
- Comfortable working in a fast paced environment and able to accept new information and protocol easily.