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SMS Delivery LLC
Dispatcher
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$51,143 / year median in New Jersey
+7% projected growth
Job Description
SMS DELIVERY LLC
Teterboro, N.J. $25.00 -$26.50 per hour Qualifications State Driver License DSP- (AMZ) Dispatching experience: 2-3 years (Preferred)HIRING IMMEDIATELY
DISPATCHERS We are a Delivery Service Partner looking for smart, motivated, and hardworking dispatchers in Teterboro, NJ! If you enjoy solving problems and putting smiles on customers' faces. Come join our growing family and read on! Qualifications DSP- (AMZ) Dispatching experience: 2-3 years (Preferred)Customer Service:
2 years (Preferred)Requirements:
Dispatch experience Strong customer service experience Use of mapping and GPS programs Ability to provide directions Basic computer skills (including Google Docs and Sheets) Dispatcher Job Responsibilities (include, but are not limited to): 1) Ensure Responsible Delivery - packages are delivered on-time, handled properly and safely Manage opening and /or closing set up/ stand down Monitoring of route timeliness Use of mapping and GPS programs Ability to re-route vehicles when logistically necessary Liaison between drivers, staff and SMS Delivery management Manage large amounts of incoming calls Dispatch order to messengers and drivers Provide accurate, valid and complete information for every delivery Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Manage On the Road accidents and incidents with composure 2) Deliver Clear Communication Ability to communicate clearly and effectively, Ability to read delivery documents, customer order information, directions, etc. in English/ Preferred also Spanish Must be able to use your updated cell phone (iPhone, Android etc ) with a data plan for working purposes 3) Provide shift flexibility Ability to work a flexible shift (including early mornings, late evenings and/or weekends) Flexibility to adjust hours to meet operating needs Ability to drive Box Truck, Step Vans, and Cargo Vans when neededSchedule:
10 hour shifts Day shifts Holidays Monday to Sunday On call Weekends Year round workSupplemental Pay:
Bonus pay We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Language:
English and Spanish preferredWork Location:
Teterboro, N.J.Job Types:
Full-time, Part-time Pay:
$25.00 -$26.50 per hourBenefits
- Bonuses/Stipends
- Dental Insurance