Company Overview Zia Therapy Center, Inc. is a dedicated nonprofit organization committed to providing essential therapeutic services. Guided by a leadership team and overseen by a Board of Directors, the center strives to support community well-being through compassionate care and professional excellence.

POSITION TITLE

Dispatcher

REPORTS TO

Transportation Supervisor and Transportation Director

POSITIONS SUPERVISED

None SUMMARY:

This position involves all aspects of the transportation department operation: including scheduling and dispatching vans and buses to designated pickup locations. Provide secretarial and clerical duties and reports, as designated by Operations, Supervisor, Assistant Director, or Director.

ESSENTIAL FUNCTIONS

1. Open up/ close the Transportation Office. 2. Make sure all drivers leave with correct driver logs, vehicle, and have signed out vehicle, or turn in all keys and logs 3. Sign gas cards in and out to drivers as needed. Be sure all gas cards are signed for. 4. Check driver logs for any mistakes. Enter all logs into the computer. Fill out Daily Tally Sheet and turn in to the Business Office by 9:00 a.m. daily. 5. Input all driver log information for all programs into computer. 6. File items as needed. 7. Make new files for new clients, vehicles, employees, and other requested items. 8. Be able to assist customers in filling out paperwork and explain rules and qualifications for program client is interested in. 9. Answer phones and answer customer questions if able. 10. Must have a positive attitude at all times toward the customers, on the radio, on the phone and toward fellow employees. Have the ability to work well with others. 11. Comply with all applicable Zia Therapy Center, Inc. policies and procedures. 12. Observe all appropriate safety guidelines. 13. Other related duties as assigned.

NON-ESSENTIAL FUNCTIONS

None

EDUCATION AND/OR TRAINING REQUIRED

A high school diploma or GED required.

WORK EXPERIENCE REQUIRED

Dispatcher, customer service, receptionist, or clerical experience preferred.

SKILLS NEEDED

1. Must possess excellent communication and customer service skills. 2. Working knowledge of computers. 3. Ability to solve problems and identify alternatives. 4. Ability to work in a fast paced/multi-task environment 5. Ability to lift 25 pounds.

LEGAL REQUIRMENTS . 1.

Must be able to successfully pass pre-employment and random drug and alcohol testing. 2. All employees working with Zia clients are required to comply with Zia's automobile insurance carrier's requirements.

Pay:

$19.00 per hour Expected hours: 37.5 per week

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Dispatching:

1 year (Preferred)

Work Location:

In person