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ARAMARK
Call Center Dispatch - Albany Medical Center Staffing Center
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$50,769 / year median in New York
+7% projected growth
Job Description
- Job Description
- The Call Center Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
- Compensation Data
COMPENSATION
The Hourly rate for this position is $19.00 to $19.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.BENEFITS
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers- Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected.
- Job Responsibilities
- Performs and coordinates a variety of duties related to dispatch and scheduling
- Responsible for receiving calls for service; prioritizes and coordinates the service requests
- Works closely with management and the dispatch team to communicate needs and ensure timely guest service
- Handles and maintains of all records and documentation of service requests; uses software to log activity
- Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers
- Other duties and tasks as assigned by manager At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
- Qualifications
- Previous experience in transportation dispatch or related field preferred
- Must have a solid understanding of software applications
- Demonstrates strong social skills, accuracy, and attentional to detail
- Proven interpersonal and communication skills, both written and verbal
- Must be available to work flexible hours including evenings and weekends This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
- About Aramark
- Our Mission
- Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- About Aramark
- The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
- a new challenge, a sense of belonging, or just a great place to work
- our focus is helping you reach your full potential.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance