Service Dispatcher -

HVAC/R Schedule:

Monday-Friday, 7:00 AM-4:00

PM Pay:

$25.00 per hour

Position Type:

Full-Time | Temp-to-Hire Opportunity We are seeking an experienced Service Dispatcher to join a well-established HVAC/R service company. This is a great opportunity for an organized, dependable professional who is comfortable coordinating field technicians, communicating with customers, and keeping a busy service department running smoothly. Responsibilities Coordinate and schedule daily service calls for HVAC/R field technicians Dispatch technicians based on service needs, location, and availability Communicate directly with customers regarding service calls, scheduling, and updates Enter and update service information accurately within the company's service management system Maintain accurate technician schedules and service records Update and review timesheets for weekly payroll Communicate effectively with field service technicians, office staff, and management Assist with changes to the daily schedule and help resolve scheduling conflicts Maintain organized and accurate records Perform additional administrative and dispatching duties as needed Qualifications Previous service dispatching experience is required HVAC, refrigeration, mechanical service, or similar industry experience is strongly preferred Strong computer and data-entry skills Excellent organizational and time-management abilities Strong verbal and written communication skills Professional and tactful when communicating with customers by phone Ability to work effectively with field technicians and office personnel Comfortable working in a fast-paced environment and managing multiple priorities Reliable, punctual, and detail-oriented Compensation $25.00 per hour, with consideration given to experience and skill level. This position offers the potential to transition from a temporary assignment into a permanent role for the right candidate. #INDSmithtown #ZIPSmithtown