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We are looking for dynamic individuals with a passion for helping people to join our fast-paced Dispatch team. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies.
Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues.
Update customer portals, systems, and shipment records with accurate and timely information.
Coordinate pickup and delivery appointments and ensure customer requirements are met.
Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions.
Handle customer inquiries and complaints, providing timely solutions and follow-up.
Prepare and distribute overnight reports, ensuring all critical updates and exceptions are communicated to the daytime operations team.
Maintain accurate documentation and collaborate effectively with customers, carriers, and internal stakeholders.
We are looking for dynamic individuals with a passion for helping people to join our fast-paced Dispatch team. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies.
Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues.
Update customer portals, systems, and shipment records with accurate and timely information.
Coordinate pickup and delivery appointments and ensure customer requirements are met.
Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions.
Handle customer inquiries and complaints, providing timely solutions and follow-up.
Prepare and distribute overnight reports, ensuring all critical updates and exceptions are communicated to the daytime operations team.
Maintain accurate documentation and collaborate effectively with customers, carriers, and internal stakeholders.
CL
Charger Logistics
Dispatcher
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$50,769 / year median in New York
+7% projected growth
Job Description
Job Summary Job Title:
Weekend Dispatcher Charger logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.We are looking for dynamic individuals with a passion for helping people to join our fast-paced Dispatch team. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies.
Work Schedule:
Friday to Monday 2:00PMCST - 12
00AM CSTFriday to Monday 6:00AM CST - 5:00PM CSTWere looking for a Weekend Dispatcher who is responsible for weekend shipment monitoring, customer communication, track and trace activities, exception management, appointment coordination, operational reporting, and proactive problem resolution to ensure efficient transportation operations and exceptional customer service.Responsibilities:
Monitor and track active shipments throughout weekend hours, maintaining real-time visibility and service performance.Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues.
Update customer portals, systems, and shipment records with accurate and timely information.
Coordinate pickup and delivery appointments and ensure customer requirements are met.
Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions.
Handle customer inquiries and complaints, providing timely solutions and follow-up.
Prepare and distribute overnight reports, ensuring all critical updates and exceptions are communicated to the daytime operations team.
Maintain accurate documentation and collaborate effectively with customers, carriers, and internal stakeholders.
Job Description Job Title:
Weekend Dispatcher Charger logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.We are looking for dynamic individuals with a passion for helping people to join our fast-paced Dispatch team. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies.
Work Schedule:
Friday to Monday 2:00PMCST - 12
00AM CSTFriday to Monday 6:00AM CST - 5:00PM CSTWere looking for a Weekend Dispatcher who is responsible for weekend shipment monitoring, customer communication, track and trace activities, exception management, appointment coordination, operational reporting, and proactive problem resolution to ensure efficient transportation operations and exceptional customer service.Responsibilities:
Monitor and track active shipments throughout weekend hours, maintaining real-time visibility and service performance.Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues.
Update customer portals, systems, and shipment records with accurate and timely information.
Coordinate pickup and delivery appointments and ensure customer requirements are met.
Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions.
Handle customer inquiries and complaints, providing timely solutions and follow-up.
Prepare and distribute overnight reports, ensuring all critical updates and exceptions are communicated to the daytime operations team.
Maintain accurate documentation and collaborate effectively with customers, carriers, and internal stakeholders.