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Lightning Express Delivery Service, Inc.

Freight Dispatcher

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Job Description

Lightning Express Delivery Service, Inc. is a locally owned trucking company looking for a positive, motivated, and ambitious person to join our team! To succeed at Lightning Express Delivery Service, Inc, you should be a team player, have great communication skills, and be goal-oriented; be able to multi-task, be able to re-prioritize daily workloads based on customer demands, be able to navigate several different customer web portals and computer programs, and be able to collaborate effectively with other departments.
Note:
All applicants are required to complete a pre-employment background check.
Primary Job Responsibilities:
  • Planning and arranging daily pickups and deliveries with customers and drivers
  • Dispatching and communicating with staff drivers for same-day request for services
  • Communicating with customers and consignees for all services requests in a timely and professional manner (via email and telephone)
  • Resolving service and delivery issues (via email and telephone)
  • Coordinating next-day driver schedules with shipments as per customer requests
  • Creating next-day routes for all staff drivers and vehicles (vans, straight trucks, and tractor trailers)
  • Handling physical and digital copies of paperwork and record keeping (includes data entry)
  • Other duties as assigned by management
Requirements:
  • Minimum of 1-year previous experience in transportation, warehousing, or freight forwarding (required)
  • Minimum of 1-year previous dispatching and routing experience (required)
  • Excellent verbal and written communication skills
  • Outstanding written and verbal customer service skills
  • Excellent organization and time management skills
  • Excellent attention to detail
  • Excellent interpersonal skills
  • Ability to collaborate effectively with coworkers and management
  • Ability to work independently
  • Ability to problem solve and think critically
  • Understanding optimal route planning considering all factors (appointments, size of freight, truck schematics, traffic flow, etc.
)
Schedule:
  • Monday-Friday, 9:30AM-6:00PM (with 30-minutes for lunch)
Salary:
  • $20.00
  • 26.
00/hour, depending on experience
Job Type:
Full-time Pay:
$20.00
  • $26.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance