Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
DE
Dragon Express Transportation
Office Assistant/Dispatcher
Career Insights for Dispatcher
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New York data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$50,769 / year median in New York
+7% projected growth
Job Description
Office Assistant/Dispatcher Dragon Express Transportation Syracuse, NY Job Details Full-time $20.00 - $20.50 an hour 3 days ago Benefits 401(k) Paid time off Parental leave Professional development assistance Retirement plan Qualifications Computer operation Microsoft Excel Microsoft Outlook Computer literacy Administrative experience Time management Full Job Description Overview We are seeking a dynamic and organized Office Assistant/Dispatcher to join our team! In this vital role, you will be the heartbeat of our office operations, ensuring smooth communication, efficient scheduling, and exceptional customer service. Your energetic approach and attention to detail will help keep our daily activities running seamlessly. This paid position offers an exciting opportunity to develop your administrative skills in a fast-paced environment while supporting our team's success. Responsibilities Manage front desk duties, greeting visitors and directing phone calls with professionalism and courtesy Operate multi-line phone systems, handle inquiries, and transfer calls efficiently using proper phone etiquette Schedule appointments, dispatch service requests, and coordinate with field teams to ensure timely responses Maintain accurate records through data entry, filing, and updating client information using Microsoft Office and QuickBooks Assist with bookkeeping tasks, including invoice processing and expense tracking while handling confidential information discreetly Support office management activities such as supply ordering, organization of files, and maintaining a clean workspace Provide excellent customer support by addressing client questions promptly and professionally via phone or email Qualifications Proven office experience with strong clerical skills including data entry, filing, and organizational abilities Familiarity with Microsoft Office applications (Word, Excel, Outlook) Excellent computer literacy and general office management skills Strong communication skills with the ability to handle multi-line phone systems confidently Bilingual abilities are a plus to serve diverse client needs effectively Previous experience in customer service or administrative roles is preferred Demonstrated time management skills with the ability to prioritize tasks efficiently Personal assistant or dispatcher experience is advantageous but not required Join us to be part of a vibrant team where your organizational talents will make a real difference! We value energetic professionals who thrive on multitasking, delivering exceptional service, and supporting our operational goals. This is more than just an office job — it's an opportunity to grow your career in a supportive environment that recognizes your contributions.