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US Department of War

Emergency Services Dispatcher

Career Insights for Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,056 / year median in Ohio

+5% projected growth

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Job Description

Job Summary Job Title Job Description Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers. Operates and maintains all Dispatch Call Center equipment, including State Police Systems to obtain criminal background information. Prepares and maintains reports and records relating to emergency responses. Incumbent is required to work on alternate work schedule which may include an uncommon tour of duty (including nights, weekends and holidays). Incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally and pass in accordance with predetermined course requirements. Job Description Job Title Job Description Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers. Operates and maintains all Dispatch Call Center equipment, including State Police Systems to obtain criminal background information. Prepares and maintains reports and records relating to emergency responses. Incumbent is required to work on alternate work schedule which may include an uncommon tour of duty (including nights, weekends and holidays). Incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally and pass in accordance with predetermined course requirements.