JOB EXAMPLE OF DUTIES SUPPLEMENTAL INFORMATION MINIMUM ACCEPTABLE CHARACTERISTICS

( •indicates developed after employment)

Knowledge of:

• City and department goals and objectives; •City and department policies and procedures; FCC rules and regulations; LEADS computer operations; public safety radio dispatching procedures; 911 terminal operating procedures; two-way radio operations; general office practices and procedures; English spelling, grammar, and punctuation.

Skill in:

Use of modern office equipment; data entry; computer operation.

Ability to:

Carry our instructions in written, oral, or picture form; typing skills; deal with variety of variables within somewhat unfamiliar context; recognize unusual or threatening conditions and take appropriate action; complete routine forms; prepare accurate documentation; add, subtract, multiply, and divide whole numbers; respond to routine inquiries from public and/or officials; maintain records according to established procedures; communicate effectively; train or instruct others; develop and maintain effective working relationships; ability to get along with others, including the ability to work in a shared work space; resolve complaints; travel to and gain access to worksite.

POSITIONS DIRECTLY SUPERVISED

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