Dispatcher

We are looking for a detail-oriented and customer-focused Dispatcher to join our team in Medford, New Jersey. In this role, you will oversee daily dispatch operations, ensuring timely and efficient coordination of services. This is a long-term contract, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.

Responsibilities:

• Schedule and dispatch service personnel to meet customer requests and project deadlines.
• Manage incoming service calls and address customer inquiries
• Utilize computer-aided dispatch systems to accurately record and track service assignments.
• Coordinate logistics to optimize efficiency and ensure timely service delivery.
• Maintain detailed records of service activities, including updates and follow-ups.
• Communicate effectively with clients and team members to provide updates or resolve issues.
• Monitor schedules and adjust assignments as needed to accommodate changing priorities.
• Support office operations by assisting with administrative tasks related to dispatching.
• Collaborate with team members to ensure seamless communication and workflow.
• Uphold a high standard of customer service across all interactions and processes.