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RIVER CITY ENVIRONMENTAL INC.

Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$54,865 / year median in Oregon

+8% projected growth

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Job Description

Who We Are For over 31 years, River City Environmental has been a leading provider of environmental services across the Pacific Northwest. Headquartered in Portland, we specialize in full-service environmental, sewer, septic, and stormwater management. We're committed to protecting the environment and growing a team that shares our passion for clean communities and quality service.
Why Work For River City:
At River City, we value our people and their contributions. When you join our team, you'll enjoy: Weekly pay 100% employer-paid medical, dental, vision, life, and EAP Family benefits fully covered after years of service 401(k) with employer match 9 paid holidays, generous PTO (vacation & sick) Career growth opportunities - we promote from within A team-driven culture with regular company events and employee recognition Job security with a long-standing, fast-growing company About the Role We're looking for a skilled and proactive Dispatcher to join our Field Operations team. You'll coordinate people, trucks, and equipment to deliver exceptional service to our customers. If you're organized, thrive in a fast-paced environment, and enjoy problem-solving, this role is for you. Key Responsibilities Dispatch and route field crews and vehicles efficiently Review, create, and edit work orders Collaborate with customers and internal teams to schedule services and resolve conflicts Ensure crews have proper training, certifications, and equipment Monitor job progress, crew hours, and resource availability Adjust schedules quickly when priorities shift Complete and submit required paperwork and reports daily Other duties as assigned What You Bring High School diploma or equivalent required; some college preferred 2+ years of dispatch experience (multi-service dispatch is a plus) Strong communication skills (written and verbal) Proficient in Microsoft Office and data entry Bilingual is a plus! Able to problem-solve, prioritize tasks, and work under pressure Familiarity with the Oregon/Washington region Positive, professional, and team-oriented attitude Willing to work flexible hours, including occasional nights, weekends, and overtime River City is a Drug Free Workplace that follows all FEDERAL guidelines for drug testing, which prohibits the use of marijuana. River City is an equal opportunity employer. All applicants will be considered for employment without regard to legally protected characteristics.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health and Wellness Programs