Full-Time 9-1-1 Dispatcher Trainee Lock Haven, PA 1 DAYS AGO 22781991 Summary Lock Haven, PA In-Person $38723.00 per Year 0 Years Experience High school graduate or equivalency certificate (GED) No Commission 40.00 hours per week / Day, Evening, Night, Weekend Shift / Full-Time Description

QUALIFICATIONS

High School Diploma (Public Safety Background preferred but not required) A valid driver's license, satisfactory pre-employment drug screen, background check, and completion of the computer skills testing will be required.

SALARY:

$38,723.00 (Grade F) Starting Wage, $43,418.00 (Grade H) after successfully completing training.

Summary:

The purpose of this position is to perform dispatch duties in receiving calls and dispatching response units. The work is performed as directed, by the Shift Supervisor.

Essential Functions:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and/or assigned.

• Performs dispatch duties: receives emergency and non-emergency calls and dispatches appropriate response units; obtains information from callers to provide to response units; monitors radios and maintains contact with response units. Pages service agency on-call personnel.
• Tracks and updates all responding units using Computer Aided Dispatch (CAD) system; enters incidents into CAD system to create incident numbers.
• Accesses and operates

NCIC/CLEAN

computer system to obtain and verify information from state and federal databases.

• Performs clerical duties: files reports, maintains checklists, etc; maintains and updates Rolodex of agencies and business
• Monitors tower and site security; monitors cameras and lights; reports equipment malfunctions and notifies response personnel in the event of power failures.
• Enters and receives messages form

NCIC/CLEAN.

• Changes tapes for CAD system; changes paper on all machines.
• Performs other related functions as assigned or required.
• Maintains regular and on-time attendance.

Education and Experience:

High school diploma or equivalent and one year of dispatch experience, or any combination of education and experience that provides equivalent knowledge, skills and abilities. Position requires APCO Tele communicator, Emergency Medical Dispatch and CPR certification.

Additional Job Requirements:

A valid driver's license, satisfactory pre-employment drug screen, background check, and completion of the computer skills testing will be required.

Note:

All training for this position must be completed satisfactorily before an employee is promoted to Grade H. This determination will be made by the Director of the Department of Emergency Services who may extend the probationary period for an additional ninety (90) calendar days if it is determined that the employee has not had adequate experience in all facets of the position prior to the end of the first 90-day period. Physical and Mental Abilities Required to

Perform Essential Job Functions:

Language Ability and Interpersonal Communications:

• Requires the ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships.
• Requires the ability to persuade, convince, influence, train and monitor, in favor of a desired outcome.
• Requires the ability to utilize a variety of reference, descriptive and/or advisory data and information such as lists, bulletins, schedules, notifications, reports, entries, cards, maps, manuals, policies, procedures, guidelines and non-routine correspondence.
• Requires the ability to communicate orally and in writing with the Manager and Supervisor and all department personnel, other County departments, response personnel, Coroner, outside agencies, and the public.

Mathematical Ability:

• Requires the ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals; may require the ability to perform mathematical operations with fractions.

For More Requirements . . . See full job description available online at www.clintoncountypa.

gov How to apply:

Additional steps are required. Interested and qualified candidates, please click on "Apply Now," then proceed through screens to this employer's special instructions. You are required to direct all resumes and applications to the employer's designated contact person. Contact name, address and email will be provided in special instructions. Open until filled.

Note:

Application and job description are available online at www.clintoncountypa.gov. To print copies, stop by PA CareerLink®, 8 North Grove Street, Suite C, Lock Haven, PA Additional Details

Driver's License:

Class C - Standard Drivers License How To Identify Potential Job Scams