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Agile Fleet Logistics LLC
Amazon DSP Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on Pennsylvania data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$49,699 / year median in Pennsylvania
+1% projected growth
Job Description
Overview Join our dynamic logistics team as an Amazon DSP Dispatcher, where your organizational prowess and communication skills will keep our delivery operations running smoothly and efficiently. In this vital role, you will coordinate and manage the dispatching of delivery vehicles, ensuring timely pickups and deliveries while maintaining excellent customer service standards. Your expertise in transportation planning, logistics systems, and communication tools will drive operational excellence and support our commitment to reliable delivery services. This job requires you to be very flexible, independent and reliable. Duties Coordinate daily dispatching of delivery vehicles using vehicle dispatch software and transportation management systems such as Oracle Transportation Management and AS400. Monitor GPS and GIS data to optimize routes, track vehicle locations, and ensure adherence to DOT regulations. Communicate effectively with drivers, warehouse staff, and internal teams via phone calls, internal messaging platforms, and email to relay instructions and updates. Manage freight schedules, shipping & receiving processes, and fleet management activities to ensure smooth logistics flow. Maintain accurate data entry of dispatch records, delivery logs, and shipment details while ensuring compliance with DOT regulations and safety standards. Handle phone call management with professionalism, demonstrating excellent phone etiquette while addressing driver inquiries or customer concerns. Collaborate with supply chain partners including 3PL providers to coordinate shipments, resolve issues promptly, and improve overall transportation efficiency. Skills Proficiency in
GIS, GPS
technology, transportation planning, and vehicle dispatch software. Strong knowledge of supply chain operations, logistics management, and road transportation procedures. Experience with transportation management systems Excellent communication skills—both verbal and written—and phone etiquette for effective internal communication. Organizational skills with attention to detail for data entry, record keeping, and dispatch scheduling. Ability to analyze routing data and optimize fleet utilization for efficiency. Familiarity with DOT regulations related to vehicle operation and freight transportation compliance. Competency in Microsoft Office applications for reporting and documentation purposes. Embark on a rewarding career where your dispatching expertise fuels our delivery success! We value proactive problem-solvers who thrive in fast-paced environments and are eager to contribute to a seamless logistics operation that keeps customers satisfied every step of the way.Pay:
$26.00 - $28.00 per hourBenefits:
401(k) 401(k) matching Health insurance Paid time off Professional development assistance Tuition reimbursement Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- Professional Development
- 401(k) Plans