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Penn State Health

Security Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$49,699 / year median in Pennsylvania

+1% projected growth

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Job Description

Penn State Health Keyword Location Search view all jobs Security Dispatcher - Security Reading, PA Posted yesterday Apply Now Penn State Health - St.
Joseph Medical Center Location:
US:
PA:
Reading Work Type:
Full Time FTE:
1.00
Shift:
Day Hours:
6:00a-6:00p
Recruiter Contact:
Samantha Leiss at sleiss@pennstatehealth.psu.edu (
MAILTO:
//sleiss@pennstatehealth.psu.edu)
SUMMARY OF POSITION
Under the supervision of the Security Manager, the Security Dispatcher is responsible for functioning as the main operator of the security operations center. The Security Operations Center(SOC) functions as a center where calls for security assistance are received, a radio dispatch center for incoming and outgoing radio communications, a monitoring station for access control operations, e911 emergency application, Radiation Monitoring Systems, a video surveillance center where cameras can be viewed both live and historically, and a location where documentation on all department activities occurs. A computer aided dispatching (CAD) and incident report application is also a primary responsibility of his position. The dispatcher will also inform the Security Manager of safety issues and ensure the functioning of radios, vehicles and Life Safety Equipment. Security Dispatchers will also assist our customers and other duties as assigned
MINIMUM QUALIFICATION
(S) : High School Diploma or equivalency. One (1) year of Dispatching related experience.
PREFERRED QUALIFICATION
(S) : Experience in security, law enforcement, communications, or dispatching preferred. Previous customer service experience preferred. Advanced understanding of complex security access control and surveillance systems preferred. Previous healthcare experience preferred.
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave. Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY PENN STATE HEALTH ST. JOSEPH MEDICAL CENTER?
St. Joseph Medical Center first opened its doors in 1873, over 150 years ago. The new 204-bed state-of-the-art hospital, located on Bernville Road, opened in 2006 and in 2015 became the first hospital to join the Penn State Health organization; Penn State Health St. Joseph Medical Center. Penn State Health St. Joseph Medical Center is dedicated to the health, education, and wellness of the community. Our approach to health care is bigger than all of us. It calls us to learn, share, and lift each other up while achieving our goals. With pride in who we are, where we work, and what we do, we are changing lives every day together. We do this by putting our patients first and by living our core values as we serve our community.
YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU.
State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you. This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination. Position Security Dispatcher -
Security Location US:
PA:
Reading | Service and Trade | Full Time Req
ID 100128
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