EMT Dispatcher Trainees Uniontown, PA 1 DAYS AGO 22750134 Summary Uniontown, PA In-Person $15.00 - $21.31 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commission 40.00 hours per week / Day, Evening, Night, Weekend, Rotation Shift / Full-Time / Hours May Vary Description

OVERALL OBJECTIVE OF JOB

To receive 911 emergency calls, determine appropriate responses, and dispatch necessary services.

ESSENTIAL FUNCTIONS OF JOB 1.

Receives 911 emergency calls, evaluates the circumstances and provides appropriate responses. 2. Provides pre-arrival instruction and dispatches emergency services/fire/police as necessary. 3. Coordinates response of emergency services. 4. Provides support and resources to field outlets. 5. Provides radio communications for police, fire, EMS units. 6. Pages on-call personnel for County/municipal agencies when needed. 7. Maintains confidential files and procedure records and log sheets for department. 8. Operates computer and technical equipment, and provides basic equipment maintenance. 9. Interacts with general public, government and public agencies, department and field staff. 10. Enters incident information into computer files. 11. Processes various forms, reports and other department paperwork as required.

OTHER DUTIES OF THE JOB 1.

Attends training, seminars, inservices as required. 2. Assists in maintaining office supplies and stocking of same, and in keeping office neat and orderly. 3. Performs other job-related duties as required.

SUPERVISION RECEIVED

Receives frequent instruction and limited supervision from Supervisor in regard to daily work duties.

SUPERVISION GIVEN

None.

WORKING CONDITIONS 1.

Works in adequate work space, lighting and temperatures, but with fluctuations in ventilation. 2. Works with average indoor exposure to noise, but subject to frequent disruption and stress. 3. Normal indoor exposure to dust/dirt. 4. Periodically works shifts or works on-call or on an as-needed basis.

PHYSICAL AND MENTAL CONDITIONS 1.

Must possess ability to record, convey and present information, explain procedures and follow instructions. 2. Must be able to sit for long periods throughout the workday, with intermittent periods of standing, walking, bending, twisting and reaching necessary to carry out duties of job. 3. Dexterity requirements range from simple to coordinated movements of fingers/hands; feet/legs; torso necessary to carry out duties of job. 4. Light work, with occasional lifting/carrying of objects with a maximum weight of twenty pounds. 5. Must be able to cope with the physical and mental stress of the position. 6. Must be able to pay close attention to details and concentrate on work. 7. Must be able to mentally and physically react quickly to emergency situations.

QUALIFICATIONS A. EDUCATION/TRAINING

High school diploma or equivalent, plus additional training in computers and emergency medical services or police and fire training preferred.

B. WORK EXPERIENCE 1- 2

years experience in field of communications, public safety or EMS preferred. C. Must be certified in CPR, Class "C". D. Must possess or obtain certification in the APCO 40 Hour Dispatcher Training program, a Pennsylvania approved Emergency Medical Dispatch and the CLEAN Terminal Operators program. E. Must successfully complete C and D (above) prior to the completion of the training provided by 911.

KNOWLEDGE. SKILLS AND ABILITIES REQUIRED 1.

Must be able to speak and understand the English language in an understandable manner in order to carry out essential job duties. 2. Must possess effective communication and interpersonal skills. 3. Must possess ability to function independently, have flexibility and the ability to work effectively with general public, co-workers and others. 4. Must possess the technical knowledge of operating personal computers and other office and communication equipment. 5. Must possess thorough knowledge of fire science and law enforcement. 6. Must possess thorough knowledge of emergency medical services and ability to properly respond to emergency calls. 7. Must possess ability to coordinate response of emergency services and provide support to field units. 8. Must possess general knowledge of office practices and procedures, including ability to maintain accurate files and record keeping. 9. Must possess knowledge and ability to provide basic routine maintenance on equipment. 10. Must possess ability to act quickly and calmly in emergency situations. 11. Must be able to perform multiple tasks and pay attention to detail. Additional Details

Driver's License:

Class C - Standard Drivers License How To Identify Potential Job Scams