Job Overview We are seeking a detail-oriented Transportation Operations Coordinator / Dispatch Clerk to support daily transportation and logistics operations. This role is responsible for performing administrative and clerical functions within the transportation department, ensuring accurate documentation, supporting drivers, monitoring delivery operations, and maintaining compliance with Department of Transportation (DOT) requirements. The ideal candidate will have experience working in a fast-paced transportation, logistics, or distribution environment and possess strong communication, organizational, and customer service skills. To be considered for this position, Omnitracs experience is required.
Pay rate:
$21.00/hr.
Hours:
Monday - Friday, 8:00AM-5:00PM (schedules are subject to change based on business needs).
Work Environment:
80% office, 20% warehouse Responsibilities for the Dispatcher Monitor driver progress and route execution using Omnitracs and other tracking systems. Gather, organize, and process driver paperwork, including logs, manifests, vehicle inspections, and delivery documentation. Conduct driver debriefs and communicate operational updates. Answer incoming phone calls, route calls, and take messages. Provide administrative support to transportation and operations teams. Research operational challenges and assist with issue resolution. Act as a liaison between office personnel, drivers, and warehouse operations. Process inbound freight paperwork and serve as the primary contact for inbound freight issues. Run daily operational reports, including vehicle tracking and performance observations. Maintain DOT compliance documentation and records. Order office and operational supplies as needed. Support supervisors and management with additional tasks and projects. Skills for Dispatcher High School Diploma or GED is required. Omnitracs experience is required. Minimum 2 years of customer service, administrative, transportation, logistics, or distribution experience preferred. Strong written and verbal communication skills. Excellent organizational and multitasking abilities. Ability to work effectively in a fast-paced logistics environment. Knowledge of DOT regulations preferred. Strong analytical, problem-solving, and customer service skills. Proficiency with Microsoft Office Suite (Excel, Word, Outlook). Experience with scheduling, transportation reporting, and driver support preferred. Experience in a high-volume route delivery or transportation operation preferred. Choice One Staffing Group offers medical, holiday pay, vacation pay, referral bonuses and pre-employment preparation. Choice One Staffing Group, Inc. is an equal opportunity employer that prohibits employment discrimination based on race, color, religion, sex, national origin and ancestry, individuals who are 40 years of age and older or qualified individuals with disabilities.