A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
Saint Paul Park, MN Job Details Full-time $13 - $20 an hour 5 hours ago Benefits Flexible schedule Qualifications Fleet GPS tracking Route planning software Operational analysis Mapping using GIS Phone communication Data analysis skills Logistics data analysis Fleet management Delivery optimization distribution operations Attention to detail Transportation cost analysis for distribution operations Shipping and receiving inventory management Organizational skills GIS software Implementing route optimization projects Telephone systems Multi-line phone systems Office phone management Quality data entry Full Job Description Job Overview We are seeking a dynamic and detail-oriented Dispatcher to coordinate and manage the efficient movement of freight, shipments, and transportation resources. In this vital role, you will serve as the communication hub between drivers, carriers, warehouses, and clients, ensuring timely deliveries and optimal fleet utilization. Your proactive approach and excellent communication skills will drive operational success and customer satisfaction. This position offers an engaging environment where your analysis skills and knowledge of transportation management systems will make a real impact. Duties Coordinate dispatching activities for freight movement using transportation management systems such as Oracle Transportation Management and SyteLine to optimize routes and schedules. Communicate effectively with drivers, carriers, warehouse staff, and clients via multi-line phone systems while maintaining professional phone etiquette. Utilize GPS and GIS technology to track vehicle locations, monitor routes, and ensure timely deliveries. Input accurate data into logistics platforms including AS400, Freight Management Systems, and supply chain software to maintain precise records of shipments and dispatch activities. Monitor fleet management systems to oversee vehicle status, maintenance schedules, and compliance with safety standards. Assist with shipping & receiving operations, ensuring proper documentation and coordination for inbound/outbound freight. Analyze transportation data to identify efficiencies, troubleshoot issues, and improve overall logistics performance. Requirements Proven experience with transportation management systems such as Oracle Transportation Management or SyteLine. Strong knowledge of
GPS, GIS
mapping tools, and transportation planning principles. Excellent communication skills with the ability to handle multi-line phone systems professionally. Demonstrated analysis skills for optimizing freight routes and managing supply chain logistics. Familiarity with freight dispatching procedures, fleet management software, and shipping & receiving protocols. Proficiency in data entry with high accuracy in platforms like AS400 or similar enterprise resource planning (ERP) systems. Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail. Strong organizational skills combined with good phone etiquette and clear verbal communication. Join our team as a Dispatcher where your expertise in transportation planning, logistics coordination, and technology will help us deliver excellence every day!
