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Sod South

Sod Dispatch

Career Insights for Dispatcher

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Based on North Carolina data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,905 / year median in North Carolina

+7% projected growth

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Job Description

Sod Dispatch Coordinator Salary:
$52,000-$85,000 per year + Commission Job Type Full-time Monday-Friday Some seasonal overtime may be required Job Summary We are seeking an organized, customer-focused Sod Dispatch Coordinator to join our growing team. This position is responsible for coordinating daily sod deliveries, scheduling drivers, communicating with customers, and ensuring orders are delivered accurately and on time. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and has excellent communication and multitasking skills. Responsibilities Receive and process customer sod orders. Schedule daily delivery routes for drivers. Coordinate delivery times with customers and drivers. Prepare and manage invoices for completed orders. Maintain accurate order and dispatch records. Communicate any scheduling changes or delays promptly. Work closely with sales, production, and drivers to ensure efficient operations. Provide exceptional customer service by phone and email. Resolve delivery issues quickly and professionally. Qualifications Previous dispatch, logistics, customer service, or office experience preferred. Strong organizational and time management skills. Excellent verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Basic computer proficiency, including Microsoft Office (Outlook, Excel, and Word). Experience with invoicing or order entry is a plus. Dependable, professional, and team-oriented.
Benefits Competitive salary:
$52,000-$85,000 annually Commission opportunities Paid training Opportunity for advancement Supportive team environment Stable, year-round employment Indeed Screening Questions Do you have experience in dispatching, logistics, or coordinating deliveries? Are you comfortable speaking with customers and drivers throughout the day? Do you have experience with invoicing or order entry? Are you proficient with Microsoft Office? Are you authorized to work in the United States? How to Apply Apply through Indeed or contact us directly:
Phone:
910-540-6452
Phone:
910-746-9346 This version is optimized for Indeed and includes keywords such as dispatch coordinator, logistics, scheduling, customer service, delivery coordination, invoicing, and order management , which can help the posting appear in more relevant job searches.
Pay:
$52,000.00 - $85,000.00 per year
Work Location:
Hybrid remote in Wilmington, NC 28401