Company Overview Southeast Industrial Equipment, Inc. is a family-owned business and one of the Southeast's leading suppliers of forklifts and material handling equipment. With decades of experience, strong leadership, and a customer-first approach, we pride ourselves on delivering quality equipment, service, and support. Position Summary We are seeking a Dispatcher to join our Florence team. This role is responsible for coordinating daily service schedules, dispatching technicians, and ensuring timely customer service. The ideal candidate is highly organized, a strong communicator, and thrives in a fast-paced environment. Responsibilities Schedule and dispatch service technicians to customer locations Communicate with customers regarding service requests and appointment updates Prioritize work orders and monitor job progress throughout the day Maintain accurate records in the service management system Support technicians with job details, directions, and parts needs Collaborate with the service manager and other departments to ensure efficiency and customer satisfaction Qualifications Previous dispatching, scheduling, or service coordination experience preferred Strong organizational and multitasking skills Excellent communication and problem-solving abilities Proficiency in Microsoft Office; service/dispatch software experience is a plus Ability to work in a fast-paced team environment What We Offer Competitive pay + benefits Health, dental, and vision insurance Paid time off and holidays Career development and training opportunities Apply today and join our growing team: www.sielift.com
Job Type:
Full-time Pay:
$17.00 - $21.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Application Question(s): What is your desired hourly compensation for this role?
Experience:
Dispatching:
2 years (Preferred) Customer support: 2 years (Preferred)